Harbor:Transportation Needs
- BUS/METRO TAP CARDS:
- 8a-5p - send to Social Work Office
- Nights/weekends/holidays - ED RN can get from the House Supervisor x65620 or spectra 23721 who will deliver the voucher to the ED
- TAXI VOUCHERS: Must have a place to go with keys/someone home, or a shelter where patient is already accepted
- Daytime - call Social Work to facilitate
- Night/Weekend/Holidays - call house supervisor x65620 or spectra 23721 who will deliver the voucher to the ED
- RN calls taxi - must notify taxi if needs wheelchair accessibility (Yellow Cab @ 310-533-6800)
- RN takes the patient to the hospital nursing office; taxi driver comes to nursing office to sign paperwork and pick up the patient
- UBER/LYFT:
- Similar to above Taxi Vouchers
- Available to patient's without insurance who do not have other transportation options
- AMBULANCE: for patients that have a medical necessity (cannot ambulate, here w/o wheel chair, etc) and medically cannot take a taxi
- ED RN & area clerk to coordinate with insurance (if applicable)
- If patient is UNINSURED (including restricted Medi-Cal) - use county transport to get an ambulance home
- UR & SW can get involved if issues
- If patient lives outside of LA County, call nursing supervisor or SW as they may need further authorization
- Joy Lagrone can authorize county transport as a last resort
- Kids without car seats: For kids who arrive (usually by ambulance) w/o a car seat, we do not have car seats available. however, options are:
- Take the bus home (no need for car seat)
- Have someone bring a car seat and pick them up or go home in a taxi with the car seat that is brought in
- If either of above options is not possible, may try arranging for ambulance (see section above)