Bounceback prevention: Difference between revisions

(Text replacement - "==Source==" to "==References== <references/>")
(Text replacement - " pt " to " patient ")
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*High risk complaint without definitive diagnosis on discharge (eg [[Abdominal Pain]], [[Chest Pain (DDx)|Chest Pain]], [[Headache]], [[Fever]])
*High risk complaint without definitive diagnosis on discharge (eg [[Abdominal Pain]], [[Chest Pain (DDx)|Chest Pain]], [[Headache]], [[Fever]])
*Abnl VS
*Abnl VS
*Condition making it less likely pt will return for worsening symptoms (mental/psych/substance abuse)
*Condition making it less likely patient will return for worsening symptoms (mental/psych/substance abuse)
*Chronic dz with decompensation
*Chronic dz with decompensation
*Difficulty obtaining accurate data (language, dementia, inebriation, etc)
*Difficulty obtaining accurate data (language, dementia, inebriation, etc)
*Advanced age
*Advanced age
*Upset pt
*Upset pt
*Unmet pt expectations
*Unmet patient expectations
*Bouncebacks (a pt return, us within 72h)
*Bouncebacks (a patient return, us within 72h)


OVERALL: a pt you will worry about after your shift
OVERALL: a patient you will worry about after your shift


==Step 2==
==Step 2==
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*Write a progress note explaining medical decision-making process (if unclear in H&P)
*Write a progress note explaining medical decision-making process (if unclear in H&P)
*Assure that aftercare instructions are specific and f/u is timely and available
*Assure that aftercare instructions are specific and f/u is timely and available
*Confirm that pt understands and is comfortable with the plan
*Confirm that patient understands and is comfortable with the plan


OVERALL: Complete a medically and legally defensible eval which is reflected in the documentation on the chart
OVERALL: Complete a medically and legally defensible eval which is reflected in the documentation on the chart

Revision as of 12:27, 2 July 2016

Step 1

Identify High Risk patients:

  • High risk complaint without definitive diagnosis on discharge (eg Abdominal Pain, Chest Pain, Headache, Fever)
  • Abnl VS
  • Condition making it less likely patient will return for worsening symptoms (mental/psych/substance abuse)
  • Chronic dz with decompensation
  • Difficulty obtaining accurate data (language, dementia, inebriation, etc)
  • Advanced age
  • Upset pt
  • Unmet patient expectations
  • Bouncebacks (a patient return, us within 72h)

OVERALL: a patient you will worry about after your shift

Step 2

Review your evaluation prior to discharge:

  • Address ALL documented complaints in H&P
  • Confirm hx is accurate
  • Consider potentially serious dx
  • Explore abnl findings
  • Write a progress note explaining medical decision-making process (if unclear in H&P)
  • Assure that aftercare instructions are specific and f/u is timely and available
  • Confirm that patient understands and is comfortable with the plan

OVERALL: Complete a medically and legally defensible eval which is reflected in the documentation on the chart

References

"Bouncebacks" (Weinstock, Longstreth)