Harbor: Reporting to DCFS

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  • Call Social Work Early when there is concern
    • Huddle with the entire team (Physician, RN, SW)
    • Consider consultation with the SCAN team (Medhub - Child Abuse Pediatrics SCAN) if unclear if this constitutes abuse/neglect - when in doubt, report it!
    • SW may help with the reporting if available and can assist with additional information gathering from the family and ancillary sources
      • SW will meet with DCFS if they liaise at the hospital
    • If SW does not agree that this represents abuse, the concerned provider or nurse is responsible for reporting to DCFS
    • If the child is going to be admitted, discuss with the admitting team (must be reported within 24 hours) and the SCAR form must be submitted with 36 hours of presentation.


  • PROCESS: Child Protection Hotline Priority line for Medical Providers
    • If there is an immediate concern for safety:
      • Call 1-800-540-4000 and within the first 10 seconds of calling press * and will be prompted to enter a code. The code is 3237 (DCFS). Once the code is entered, the caller will then hear a greeting and will have these options for reports:
        • Press 1 for Safely surrendered baby
        • Press 2 for Substance exposed infant
        • Press 3 for Child fatality or critical condition
        • Press 4 for all other inquiries (Child Report – Medical queue)
      • Pressing Any of these options will give you top priority.
  • SCAR Form (Suspected Child Abuse Report SS 8572) - must be completed within 36 hours, but at least 2 hours after the phone call


See Also