Second victim

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Background

  • Second victims are healthcare providers in the midst of a medical mistake or error and become victimized because of their role.
  • University of Missouri Health canter found almost 1in 7 staff reported experiencing a patient safety event resulting in personal disturbed emotions.[1]

Clinical Features

  • Immediate.
    • Stress related psychological and physical reactions:
      • Sadness, Fear, shame and anger
      • Panicking, horrified and apprehensive.
      • Sympathomimetic reaction with tachypnea, tachycardia, elevated blood pressure and difficulty concentrating.
      • Lonliness and fear of being called names and losing job.
  • Subsequent.
    • Fear of returning to work.
      • Loss of confidence.
      • Self doubt, remorse.
      • Hypervigilence, second guessing everything.
  • Ongoing till resolved.
    • Characteristics of PTSD (inability to process the feeling of fear, sadness, guilt and shame).
    • Resulting in:
      • Insomnia, flashbacks and thoughts of suicide.
      • Damaged self perception.
      • Loss of self security.

Differential Diagnosis

  • Anxiety neurosis.
  • Thyrotoxicosis.
  • PTSD.
  • Depression.

Evaluation

Management

See Also

External Links

References

  1. Scott SD. The "second victim" phenomenon: a harsh reality of health care professions. AHRQ; WebM&M Perspectives on Safety; May 2011.