Effectively working with consultants: Difference between revisions
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4. Conflict resolution: Concession. Compromise. Negotiation. | 4. Conflict resolution: Concession. Compromise. Negotiation. | ||
== | ==The "5 C's" of ED Consults== | ||
1. Contact: Full name. Rank and service. Identify supervisor | |||
2. Communicate: Concise story. Clearly speaking. Clarify issues. Be patient. | |||
3. Core question: Specify the need for the consultant. | |||
4. Collaboration: result of the discussion. | |||
5. Closing the loop: Ensure both parties on same page, update with any changes. | |||
==Management== | ==Management== | ||
Revision as of 03:45, 24 August 2016
Quote
“The chief function of a consultant is to make a rectal examination that you have omitted.” Sir William Osler.
Definition
A service type provided by a physician whose opinion or advice re: evaluation or management of a specific problem is requested by another physician.
Skills for success
1. Organizational skills: Focused. Concise. Prompt. Prepared.
2. Interpersonal/Comm Skills: Polite. Be willing to help. Clear communication
3. Medical knowledge: Accurate. Investigating the problem. Owning the patient.
4. Conflict resolution: Concession. Compromise. Negotiation.
The "5 C's" of ED Consults
1. Contact: Full name. Rank and service. Identify supervisor
2. Communicate: Concise story. Clearly speaking. Clarify issues. Be patient.
3. Core question: Specify the need for the consultant.
4. Collaboration: result of the discussion.
5. Closing the loop: Ensure both parties on same page, update with any changes.
Management
Disposition
See Also
External Links
References
1. Consultation in the emergency department: a qualitative analysis and review.J Emerg Med. 2012 Jun;42(6):704-11. doi: 10.1016/j.jemermed.2011.01.025. Epub 2011 May 26 2. EMRAP Episode #144 3. http://allbleedingstops.blogspot.com/2007/04