Harbor:RME Manual

RME Provider Manual

Patient Flow

• Quick team huddle at beginning of shift
  • Physician, NP's, RME charge, LVN
  • Determine team roles (who will primarily screen/discharge)
  • Write names with spectralink numbers on the whiteboard (there are 4 phones!)

• Priority is to provide MSE to all patients presenting to the ED

1. Critical patients straight to the back; immediate verbal notification to green or purple teams senior or attending
2. Chest Pain (door to EKG <10 min)
   1. To “review” the EKG: Double click eyeglasses, write “NO STEMI Activation”, and click “ED review and close”
   2. NP may review if read is “Normal Sinus” otherwise the physician needs to review in ORCHID
3. Focal neuro deficit (door to eval <10 min, door to code stroke activation <15 min)
4. ESI 2 then 3
5. Many of the ESI 4 & 5 Patients may be seen and discharged concurrently
   1. If additional workup is needed on these patients, place orders and they should be placed in rooms 7 & 8 for the Fast Track NP/resident

• Communicate with RME charge for patient flow - they will find a bed for critical patients

• Registration: x2075, 2076
• UCC Charge RN: x8111, 8110

Patient Screening Process

• Optimal flow is to concurrently see the patients with the triage nurses (move between rooms)
• Once the patient is seen:
  • Click MSE Note:
    • "screening provider" unless you are dispositioning the patient from RME (then "definitive provider")
    • "stable to wait" or "needs room now"
    • Place orders that need to be done now (labs, imaging, medications); do NOT order things such as cardiac monitor, IVF, etc unless it needs to be performed immediately
    • If patient needs IV simply for contrast for imaging, they will need to be placed in room 12 until the test is completed and patient either has a room assigned or IV can be removed

• • On tracking board, label patient as:
    • RME/AWR (to be dispositioned by express provider, stable for WR)
    • RME/8 (simple discharge with no additional resources needed (med refill, clinic f/up)
    • AED/AWR (dispo per AED team but stable for WR)
    • AED/12 (next back or needs intervention requiring monitoring (IV, ABX, etc)

• Scripting
  • Seeing provider in triage to expedite workup and make you feel better sooner
  • Will initiate workup and be seen by patient care team in the main ED

Timesheets

• Daytime (099) - 6am, 9am, 10am
• Evening bonus (517) - 12n, 2pm, 4pm
• Night Bonus (504) - 6pm or 8pm
• Weekend Bonus (539) - Friday 6pm through
• 703-843: accrued OT (any work over 40 hours; maximum of 81 hours)
• 701-843: Paid OT (only when offered by director or Lead NP) or Part-time accrued
• 037: mandatory training (computer modules, skills lab)
• 024: Military time